Version 1.1
Effective Date: September 2026
This Purchase Agreement (“Agreement”) governs your purchase of software and related services from BOT ATM LLC, trading as StratGeeks (“StratGeeks,” “we,” “us,” or “our”). By completing a purchase, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
1. Purchases and Refunds
All purchases are final and non-refundable, except where a refund is required by applicable law.
Once a purchase has been completed, you are not entitled to a refund or exchange merely because you elect not to use the software or service, discontinue using it, change your trading approach, or determine that the product no longer fits your preferences or circumstances.
Nothing in this Agreement limits any refund or other remedy that must be provided under applicable law.
2. Recurring Subscriptions, Automatic Renewal, and Cancellation
Certain StratGeeks software plans are sold as recurring subscriptions. By purchasing a recurring subscription, you authorize BOT ATM LLC, trading as StratGeeks, to charge the payment method provided at checkout for the subscription price disclosed at the time of purchase and for each subsequent renewal period until the subscription is canceled.
Automatic Renewal. Recurring subscriptions automatically renew at the end of each billing period unless canceled before the applicable renewal date.
Customer Responsibility to Cancel. You are responsible for canceling your subscription before the next scheduled renewal date if you do not wish to renew. To cancel, log in to your StratGeeks account and open My Account, then open your subscription — the account menu shows My Subscription if you have one, or Subscriptions if you have more than one — and choose Cancel under Actions. Cancellation is effective when the cancellation process has been successfully completed and the subscription status reflects the cancellation.
Cancellation Requests Sent by Message. An email, contact-form submission, Discord message, social-media message, support message, or other communication stating that you wish to cancel does not, by itself, constitute a completed cancellation. To prevent future renewal charges, you must complete the cancellation process through your own StratGeeks account before the applicable renewal date. You are responsible for confirming that your subscription has been successfully canceled.
If a technical problem prevents you from accessing or completing the cancellation function through your account, contact StratGeeks promptly so that the technical issue can be investigated. Contacting StratGeeks about such an issue does not by itself constitute cancellation; the subscription must still be successfully canceled through the applicable cancellation process.
Renewal Charges and Refunds. If a subscription is not canceled before its scheduled renewal date, the subscription may renew and the applicable payment method may be charged. Once a renewal charge has been processed, the renewal payment is final and non-refundable, except where a refund is required by applicable law.
Access Following Cancellation. Unless otherwise stated, canceling a subscription prevents future renewals. Access already purchased continues through the end of the applicable paid subscription period.
Technical Issues and Cancellation. Reporting a software bug, technical issue, compatibility issue, or other problem does not by itself cancel a subscription. If you do not wish a recurring subscription to renew, you remain responsible for completing the designated cancellation process before the applicable renewal date.
3. Software Operation, Technical Issues, and Updates
StratGeeks develops software for use with third-party trading platforms, market data services, brokerage or proprietary trading environments, computer systems, operating systems, and other technology that may be changed or updated independently of StratGeeks.
As with software generally, StratGeeks products may occasionally experience bugs, errors, compatibility issues, interruptions, unexpected behavior, or other technical problems. The occurrence of such an issue does not by itself mean that the software or service was not provided and does not automatically entitle a customer to a refund.
StratGeeks works to investigate reported software issues and, when appropriate, may provide corrections, updates, replacement files, workarounds, configuration guidance, or other modifications. Customers experiencing a suspected technical issue are encouraged to report it promptly and to provide reasonably requested information necessary to reproduce, diagnose, or address the issue.
Where reasonably practicable, StratGeeks must be given a reasonable opportunity to investigate and address a reported technical issue before the customer treats the issue as unresolved.
Customer Environment and Third-Party Connections. The operation of StratGeeks software may depend on third-party components and services outside StratGeeks’ control, including NinjaTrader, market-data subscriptions and data-feed connections, brokerage or proprietary trading firm connections, internet connectivity, computer hardware, operating-system configuration, and other customer-side settings or systems.
Problems originating from or caused by those third-party services, connections, systems, or customer configurations do not by themselves constitute a defect in StratGeeks software and do not automatically entitle the customer to a refund.
StratGeeks may assist customers in identifying or troubleshooting such issues when reasonably practicable, but StratGeeks is not responsible for maintaining, repairing, or correcting third-party platforms, market-data services or connections, brokerage or proprietary trading firm systems, customer internet connections, computer hardware, operating systems, or other systems outside StratGeeks’ control.
Software may be updated, corrected, maintained, modified, or improved during an active subscription. Such updates or modifications may alter aspects of the software while preserving its general purpose and functionality.
A reported or corrected technical issue does not by itself terminate an active subscription, cancel a future renewal, or invalidate charges otherwise properly incurred under this Agreement. Subscription cancellation remains governed by Section 2.
Nothing in this section limits any rights or remedies that cannot lawfully be limited or excluded under applicable law.
4. Third-Party Platforms and Proprietary Trading Firms
StratGeeks products may be used with third-party software, trading platforms, data providers, brokers, proprietary trading firms (“prop firms”), or other third-party services. StratGeeks does not control those third parties and is not responsible for their systems, availability, rules, restrictions, operations, decisions, or actions.
If you use StratGeeks products with a third-party service or proprietary trading firm, you remain responsible for understanding and complying with that third party’s current terms, rules, technical requirements, and restrictions.
Changes made by a third party may affect compatibility with or operation of StratGeeks software. StratGeeks may provide updates or guidance in response to such changes when appropriate, but cannot guarantee the continued operation, availability, or compatibility of third-party products or services.
Your account or relationship with any third party is governed by that third party’s terms and conditions, not by this Agreement.
5. Third-Party Performance and Payouts
StratGeeks makes no guarantees regarding the performance, continued operation, policies, account eligibility, or payouts of any third-party proprietary trading firm or other third-party service.
The rules and conditions of third-party firms may change independently of StratGeeks and without notice to us. StratGeeks is not liable for any such change, for any variation in a firm’s operation or performance, or for any discrepancy in, delay of, or denial of account payouts.
6. Trading Risk
Futures trading involves substantial risk and is not suitable for all investors. You acknowledge that trading may result in significant losses.
StratGeeks does not provide individualized financial advice and does not guarantee trading results, profitability, account performance, or any particular outcome from the use of its software.
You are solely responsible for evaluating whether any StratGeeks product is appropriate for your own circumstances, objectives, account, and risk tolerance.
StratGeeks is not responsible for trading losses incurred by customers.
7. Account Management and Customer Configuration
StratGeeks does not manage, oversee, or control customers’ trading accounts.
Trading decisions, software configuration choices, strategy settings, position sizing, risk parameters, account selection, and account management remain your responsibility.
Any decision made with respect to a trading account or the configuration and use of StratGeeks software is made solely at your discretion and risk.
8. Product Access and Customer Responsibility
Following a completed purchase, access to the applicable StratGeeks software, membership resources, downloads, or related services may be provided through your StratGeeks account, StratGeeks Members Hub, licensing system, download system, or other designated delivery method.
You are responsible for following the provided installation and setup instructions and for maintaining a compatible trading and computer environment.
Failure to download, install, configure, access, or use a product after access has been made available does not by itself make a completed purchase or properly processed renewal refundable.
If you experience an access, installation, licensing, or technical problem, you should notify StratGeeks within a reasonable time so that the issue can be investigated.
9. Changes to Products and Services
StratGeeks may update, maintain, modify, improve, replace, or discontinue particular features, templates, documentation, delivery methods, or other aspects of its products and services from time to time.
Nothing in this section permits StratGeeks to disregard rights or obligations that cannot lawfully be excluded or modified.
10. Changes to This Agreement
StratGeeks reserves the right to update or change this Agreement from time to time. The version number and effective date shown at the top of this Agreement identify the terms currently in effect.
The version of this Agreement accepted in connection with a purchase will be identified through StratGeeks’ purchase records where such version tracking is available.
Customers are encouraged to review the Agreement periodically for updates.
11. Acknowledgment
By completing a purchase, you confirm that you have read, understood, and agree to this Purchase Agreement.
For recurring subscriptions, you specifically acknowledge and agree that:
- the subscription automatically renews unless canceled before the applicable renewal date;
- you authorize recurring charges to the payment method provided at checkout until the subscription is canceled;
- you are responsible for canceling through your StratGeeks account before the applicable renewal date if you do not wish the subscription to renew;
- sending an email, contact-form submission, Discord message, social-media message, support message, or other communication requesting cancellation does not by itself constitute a completed cancellation;
- a properly processed renewal payment is final and non-refundable except where a refund is required by applicable law;
- reporting a software bug, technical issue, compatibility issue, or other problem does not by itself cancel the subscription; and
- software may occasionally experience technical issues and may receive corrections, updates, modifications, or other maintenance during the subscription period.
Nothing in this acknowledgment limits any rights or remedies that cannot lawfully be limited or excluded.
BOT ATM LLC, trading as StratGeeks
Purchase Agreement — Version 1.1 — Effective September 2026