FAQ

FAQ

What is a Futures Contract?

A futures contract is a legal agreement to buy or sell a commodity at a specified price in the future. The buyer is obliged to buy and receive the underlying commodity when the futures contract expires. At the same time, the seller is obliged to sell and deliver the underlying commodity when the contract expires.

What is Futures Trading?

Futures trading is not about receiving the underlying asset when the contract expires, as investment managers and traders do not need items such as 1,000 barrels of oil. However, they are highly interested in making a profit from the price movements of oil.
Traders trade the underlying commodities on leverage to gain returns; however, they need to close their trades before the contract expires. Numerous futures contracts expire on the 3rd Friday of every month; however, it does vary depending on the contract. So do proper research before investing in a futures contract.

What types of futures markets do your trading bots support?

Our trading bots support a wide range of futures markets, including commodities, indices, currencies, and treasuries.

How do your trading bots make decisions?

Our trading bots use advanced algorithms and machine learning techniques to analyze market data and make trades based on various technical indicators and market patterns.

How can I test the performance of your trading bots before purchasing?

Why We Do Not Offer Trials for Our Trading Software

At StratGeeks, we prioritize your trading success and security. While we understand that trials can be appealing, we have chosen not to offer them for several important reasons:

  1. Complexity of Use: Our trading software is designed for experienced users. A trial may not adequately showcase its full capabilities or the necessary nuances, leading to misunderstandings.

  2. Market Risks: Trading involves significant financial risk. Allowing trial access could lead to unintentional losses, and we want to ensure that you are fully informed and prepared to navigate the market.

  3. Resource Intensive: Managing trial accounts requires substantial customer support, which could detract from the quality of service we provide to our existing clients.

  4. Security Concerns: Providing trial access increases the risk of unauthorized use or exploitation of our software, especially when it comes to sensitive data.

  5. Competitive Advantage: Our unique features and algorithms are valuable assets. Offering trials could inadvertently allow competitors to gain insights into our product.

  6. Conversion Challenges: Many users may seek trials without the intent to purchase, leading to low conversion rates and inefficiencies in our marketing efforts.

  7. Alternative Demonstrations: Instead of trials, we offer comprehensive demos and webinars to showcase the full potential of our software, ensuring you have a clear understanding before making a decision.

We believe this approach allows us to maintain a high standard of service and ensure that our clients are well-equipped to succeed in their trading endeavors. Thank you for your understanding!

Please DM us or Email us for an amazing discount code that can be applied for to the 1st month. We do this instead of a trail. 

Do you provide support and updates for your trading bots?

Yes, we provide ongoing technical support and regular updates to ensure that our trading bots remain effective and competitive in the market.

Do you provide consultation?

Yes, we do, please contact our friendly customer support team ayman@stratgeeks.ai to schedule your consultation.

How secure is the trading software

Security is our top priority. Our trading software employs advanced encryption protocols to ensure the safety of user data and transactions. We also implement strict authentication measures and regularly update our security protocols to safeguard against potential threats.

Is your trading software compatible with different trading platforms and brokers?

Currently, our trading software is designed to work exclusively with the NinjaTrader platform. However, we are actively developing additional versions that will be compatible with other popular trading platforms in the future. Stay tuned for updates on platform compatibility as we expand our offerings to cater to a wider range of traders and brokers.

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